Your privacy matters to us. This Privacy Policy explains how ph89 collects, uses, stores, and protects your personal information in full compliance with Philippine data privacy law.
These highlights summarize our key privacy commitments. Please read the full policy below for complete details.
ph89 processes all personal data in accordance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and its implementing rules and regulations issued by the National Privacy Commission.
All data transmitted between your device and ph89 is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text over the internet.
ph89 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate and improve the ph89 platform experience.
As a ph89 player, you have the right to access, correct, and request deletion of your personal data at any time. Our support team is available 24/7 to assist with any data-related requests.
ph89 uses cookies strictly to improve your experience — session management, preferences, and analytics. We do not use cookies to track you across unrelated third-party websites.
ph89 collects identity verification data as required by PAGCOR and Philippine anti-money laundering regulations. This protects all players and ensures a safe, regulated gaming environment.
ph89 ("ph89," "we," "us," or "our") operates the online gaming platform accessible at ph89.vip ("Platform"). We are committed to protecting the privacy and personal data of every player and visitor who interacts with our Platform. This Privacy Policy ("Policy") describes how ph89 collects, uses, stores, shares, and protects your personal information when you access or use the ph89 Platform.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). It also reflects ph89's obligations under the regulatory framework of the Philippine Amusement and Gaming Corporation ("PAGCOR").
By registering for an account, accessing, or using the ph89 Platform in any manner, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please discontinue your use of the Platform immediately.
This Policy should be read together with ph89's Terms & Conditions, which govern your use of the Platform as a whole.
For the purposes of the Data Privacy Act of 2012 and this Policy, ph89 acts as the Personal Information Controller with respect to the personal data collected through the ph89 Platform. As the Personal Information Controller, ph89 determines the purposes and means by which your personal data is processed.
ph89 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the DPA and this Policy. If you have any questions, concerns, or requests relating to your personal data, you may contact our DPO through the contact details provided in Section 16 of this Policy.
Where ph89 engages third-party service providers to process personal data on its behalf (for example, payment processors, game providers, or analytics services), those parties act as Personal Information Processors and are contractually bound to process your data only in accordance with ph89's instructions and applicable Philippine privacy law.
ph89 collects the following categories of personal data from players and Platform visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communication, support, regulatory notices |
| Financial Data | GCash number, bank account details, transaction history, deposit and withdrawal records | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session logs | Security monitoring, fraud detection, Platform optimization |
| Usage Data | Games played, bet amounts, win/loss history, session duration, feature interactions | Responsible gaming monitoring, personalization, regulatory reporting |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
| Verification Documents | Scanned copies of government-issued IDs (UMID, passport, driver's license, PhilSys ID) | KYC compliance, age verification, PAGCOR regulatory requirements |
ph89 does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected (such as government ID numbers), it is processed with the highest level of security and access controls.
ph89 collects personal data through the following means:
ph89 will always inform you at the point of collection what personal data is being collected and for what purpose, unless the collection is required by law or regulation without prior notice.
ph89 uses your personal data for the following purposes:
ph89 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by the Data Privacy Act of 2012.
ph89 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
Where ph89 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, please contact our support team or update your account preferences.
ph89 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. ph89 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom ph89 shares personal data are contractually required to process that data only for the specified purpose and in accordance with applicable Philippine privacy law.
Some of ph89's third-party service providers, including game software providers and technical infrastructure partners, may be located outside the Philippines. Where personal data is transferred to recipients in other countries, ph89 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
Such safeguards may include contractual data processing agreements incorporating the standard contractual clauses recognized by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection.
By using the ph89 Platform and consenting to this Privacy Policy, you acknowledge and agree to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
ph89 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
Upon expiry of the applicable retention period, ph89 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.
ph89 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file placed on your device when you visit a website. ph89 uses the following types of cookies:
ph89 does not use advertising or cross-site tracking cookies. You may control cookie settings through your browser preferences; however, disabling strictly necessary cookies may impair the functionality of the Platform. By continuing to use the ph89 Platform, you consent to the use of cookies as described in this Policy.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph89:
As a ph89 player in the Philippines, the Data Privacy Act of 2012 grants you the following rights over your personal data. To exercise any of these rights, contact our Data Protection Officer.
You have the right to be informed whether ph89 holds personal data about you, and to receive a description of the data, the purposes for which it is processed, and the recipients to whom it has been disclosed.
You have the right to request a copy of the personal data ph89 holds about you, along with information about how it is being used. ph89 will respond to access requests within fifteen (15) business days.
You have the right to request correction of any inaccurate, incomplete, or outdated personal data ph89 holds about you. You may update basic account information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph89's legal retention obligations under PAGCOR and AML regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your rights override those interests.
If you believe ph89 has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. ph89 encourages you to contact us first so we can resolve your concern directly.
ph89 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ph89 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
While ph89 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your ph89 account credentials and for notifying ph89 immediately if you suspect unauthorized access to your account.
The ph89 Platform is strictly intended for individuals who are 21 years of age or older, as required by PAGCOR for online gambling participation in the Philippines. ph89 does not knowingly collect personal data from individuals under the age of 21.
If ph89 discovers or has reason to believe that personal data has been collected from a person under the age of 21, ph89 will immediately close the associated account, void all balances and winnings, and securely delete the personal data of the underage individual in accordance with applicable law.
If you are a parent or guardian and believe that your child under the age of 21 has registered on the ph89 Platform or provided personal data to ph89, please contact our Data Protection Officer immediately using the contact details in Section 16. ph89 will take prompt action to investigate and remediate the situation.
The ph89 Platform may contain links to third-party websites or services, such as game provider information pages or payment partner portals. This Privacy Policy applies solely to the ph89 Platform and does not extend to any third-party websites or services that may be accessible via links on the Platform.
ph89 is not responsible for the privacy practices, content, or data security of any third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information to those sites.
ph89 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made to this Policy, ph89 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is always indicated at the top of this page. Your continued use of the ph89 Platform after any amendments to this Policy have been posted constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you must cease using the Platform and may request account closure in accordance with ph89's Terms & Conditions.
ph89 recommends that you review this Privacy Policy periodically to stay informed of how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph89, please contact our Data Protection Officer through the following channels:
ph89 will acknowledge all privacy-related requests within three (3) business days and will endeavor to resolve all requests within fifteen (15) business days. For complex requests, ph89 may require additional time and will notify you accordingly.
If you are not satisfied with ph89's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official website.
This Privacy Policy was last reviewed and updated in May 2026.
Now that you know how ph89 protects your data, enjoy our full range of games — live dealer, slots, bingo, and table games — with complete peace of mind. PAGCOR regulated. 21+ only.
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